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Terms & Conditions
This website LPD.com is the property of Longina Phillips Designs Pty Ltd (ACN 003 523 564) (LPD), an Australian company. If you purchase anything from this website you are accepting the terms and conditions within this website including LPD Terms and Conditions, any relevant and any Delivery Service Provider Terms & Conditions. You should review these terms and conditions prior to purchase. Please contact us if you have any questions at info@longinaphillips.com. LPD may vary these terms at any time. Any variations become effective on posting to this website.
Your use of this website is governed by these terms and the associated website privacy policy
The material on this website under the domain name ‘longinaphillips.com (Material) resides on a server in Australia. The law applicable to use of the Material and to disputes arising out of the Material is the state of New South Wales, Australia.
To the maximum extent permitted by law, we exclude completely all liability to any person for loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to the Material and/or any use of the website (Services). Where any law implies a warranty into these terms of use which may not lawfully be excluded, then to the maximum extent permitted by law, our liability for breach of the warranty will at our option be limited to the supply of the Services again, or the payment of the cost of having them supplied again.
Unless otherwise indicated, we reserve all copyright in the content and design of this website. We own all such copyright or use it under license or applicable law. You may make a temporary copy of part or this entire website on your local computer for the sole purpose of viewing it, and print a single hard copy of a whole page of this website for personal use, provided that any copyright notice on such page is not removed.
As the copyright owner, we reserve all other rights.
You may not, in any form, or by any means:
We own the trade marks LONGINA and LONGINA PHILLIPS and reserve all rights in relation to those trade marks.
This website may contain links to websites at domains other than “longinaphillips.com”. Such sites may be controlled or produced by third parties. We do not control, endorse, sponsor or approve any such websites or any content on them, nor do we provide any warranty or take any responsibility for any aspect of those websites or their content.
We make no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material on other websites to which Material is linked.
LPD makes no warranties or representations that material on other websites to which Material is linked does not infringe the intellectual property rights of any person anywhere in the world.
LPD is not, and must not be taken to be, authorising infringement of any intellectual property rights contained in material on other sites by linking Material to such material on other sites.
Publication of electronic addresses on this website is for the purpose of professional communication only and must not be used to infer consent to the receipt of unsolicited commercial electronic messages.
LPD sells products from the site to end-user customers who purchase only for their own personal, non-commercial use. You may not purchase products for further distribution or resale or for any other commercial or business purpose.
Pricing for products, including any applicable shipping fees, can be found on LPD.com and are clearly displayed next to the products and prior to checkout. Unless otherwise stated, all prices quoted are in Australian dollars and where applicable, inclusive of goods and services tax (GST). Pricing for LPD products does not include shipping costs, which can be found on LPD.com.
Payment can be received by PayPal. Please refer to PayPal directly at www.paypal.com if you have any queries relating to making payments using your PayPal account. On processing your order, we must authorise the full amount of the payment, including delivery. Before despatching your order we will debit your PayPal account for the authorised amount. You will receive a confirmation email when the payment has been processed.
Although LPD strives to always display the correct availability of products, an item may have gone out of stock at the time of your order. If this happens, we will contact you via e-mail or phone and provide you with an estimated shipping date. If you choose not to wait, you have the option to either exchange the backordered item or receive a refund of the retail price.
We aim to ship all orders of products in stock within 24 hours of receipt of your order or on the next business day if we receive your order on a weekend or public holiday. All shipments are sent via our Delivery Service Providers detailed below. The risk of loss and title for all products purchased via the site pass to you upon delivery of the item to the Delivery Service Provider. Unless you contact us to specify that you want to pay for insurance, packages are by default uninsured and unfortunately we cannot assume liability for loss or breakage.
Our Delivery Service Provider is Australia Post. If you have any specific questions relating to Australia Post delivery, please visit www.auspost.com.au
Links to the Australia Post websites are provided for information purposes only.
If tracking is available on your order, we will provide you with this on request. If items are missing from your order, or if the goods are not as ordered, you must contact our customer service department at kerryn@longinaphillips.com as soon as practicable. Overseas customers please note: You may be responsible for additional overseas importing fees, duties and taxes. Please be aware of your countries importing rules.
LPD does not provide refunds for any purchases. If you have a particular question in relation to your order, please contact us at kerryn@longinaphillips.com
Prior to sending the damaged items please email us at info@longinaphillips.com and kerryn@longinaphillips.com for a RA number for a return for damaged items. – This must be initiated within seven (7) days of receiving the damaged item.
Upon receipt of a RA number, please send damaged items via a trackable service to:
Longina Phillips Designs Pty Ltd
PO Box 1308 Strawberry Hills NSW 2012
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